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FAQ

Frequently asked questions

Answers about product types, available options, dispatch and routine maintenance.

Product

What is a self-cleaning restroom?

A self-cleaning restroom runs its configured rinse, drying, odour-control and UV-C cycle after the user leaves. Automatic cleaning does not replace inspections, restocking or periodic deep cleaning.

Model selection

What types of products does ESOO offer?

Indoor products include integrated smart cubicles for standard cubicle retrofits and complete single modules. Outdoor products include the PS-C1 standard module and custom outdoor restrooms. SpinDao is an upcoming urinal product.

Deployment

What is the expected dispatch time?

Dispatch is expected in approximately two months for all products, including custom designs and SpinDao. Transit time is additional. SpinDao has not yet launched; its availability and delivery arrangements can be discussed with the team.

Operations

Is manual cleaning still needed?

Yes. The system handles routine cleaning after use. Staff still inspect, remove waste, restock supplies, deal with faults and carry out periodic deep cleaning.

Technology

What does the IoT platform monitor?

Occupancy, cleaning progress, water, power and equipment faults can be viewed to help plan servicing. The available information depends on the product configuration.

Configuration

How is a product configuration confirmed?

The team will work through the model, materials, equipment and delivery arrangements with you, based on expected use, space and utilities. Initial enquiries can start with the information already available.

Design awards

Which international design awards has ESOO received?

The ESOO-SpinDao Urinal received the 2026 iF DESIGN AWARD in Product Design / Bath and the Red Dot Award: Product Design 2026. Both official winner records identify Chengdu ESOO Technology Co., Ltd. as the manufacturer.

Further questions

For questions not covered here, the team is available by email, phone or the enquiry form.

Project enquiry